Spa treatments require at least 24 hours’ notice for cancellation or rescheduling.

Appointments cancelled within 24 hours, or missed without notice, will be charged at the full treatment price.

Spa packages require 48 hours’ notice for cancellation.

Full payment is required at the time of booking for all spa packages.

No refunds are given for cancellations made within 48 hours.

Contact The Grand Spa:

Direct Number: 01803 206001

Email: spa.grand@richardsonhotels.co.uk