Arrivals

We recommend that you arrive at least 15 minutes prior to your appointment time so we can ensure you are comfortable, and prepared, and receive your full treatment time. Please note that late arrivals cannot receive an extension for their treatment time and the full treatment price will apply.

Medical Conditions

If you have any medical conditions or are in the first trimester of pregnancy, we advise you to consult a doctor before undertaking treatments. Please inform your therapist of any allergies that you suffer from or medication that you are taking as it may affect your course of treatment.

Dietary Requirements

If your package includes a Cream or Afternoon Tea please confirm your food and beverage booking time and any special dietary requirements with Reception directly on 01803 206001.

What to Wear

When arriving for treatment, please wear loose clothing if possible. Toweling robes may be provided by your therapist. Appropriate swimwear is required whilst using the spa pool and surroundings. Gym attire and correct footwear must be worn in the gym.